Frequently Asked Questions

To reset your password, visit our login page and click "Forgot Password." Enter the email associated with your NFC digital card account, and we’ll send you a link to create a new password. Ensure your account is secure to manage your digital business card effectively.

Log in to your account on our website, go to the "Profile" section, and update your contact details, social media links, or other information for your digital business card. Save changes to sync them instantly to your NFC card via our platform.

Your NFC digital card account is protected with industry-standard encryption and secure authentication. We recommend using a strong password and enabling two-factor authentication to keep your contactless card data safe.

To delete your account, log in and navigate to the "Account Settings" section. Select "Delete Account" and follow the prompts. Note that this will deactivate your NFC digital card and remove all associated data.

Visit our website, select your preferred NFC digital card design, add it to your cart, and proceed to checkout. Enter your shipping and payment details to complete the purchase. Your contactless card will be shipped within 2-3 business days.

Yes, we offer customization options for your NFC digital card, including logo placement, color schemes, and personal branding. Use our online design tool during checkout to create a unique contactless business card.

Yes, we provide bulk ordering options for businesses. Contact our sales team through the website for discounts on large orders of NFC digital cards, perfect for teams or events.

We accept major credit cards, PayPal, and digital wallets like Apple Pay and Google Pay for NFC digital card purchases. All transactions are secured with encryption for safe processing.

After placing your order, you’ll receive a confirmation email with your NFC digital card order details. You can also check the status in your account under "Order History."

We offer a 30-day return policy for defective or incorrect NFC digital cards. Contact our support team to initiate a return and receive a prepaid shipping label.

To request a refund, contact our support team within 30 days of receiving your NFC digital card. Provide your order number, and we’ll process your refund once the return is received and inspected.

If your NFC digital card is not working, contact our support team for troubleshooting. If the issue persists, we’ll replace the contactless card free of charge within the warranty period.

Customized NFC digital cards are non-returnable unless defective or incorrectly produced. Please review your design carefully before finalizing your order.

Refunds for NFC digital cards are processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.

Standard shipping for NFC digital cards takes 5-7 business days within the US and 7-14 days internationally. Expedited shipping options are available at checkout.

Once your NFC digital card ships, you’ll receive a tracking number via email. Use this number on our website or the carrier’s site to track your contactless card’s delivery.

Yes, we ship NFC digital cards worldwide. Shipping costs and delivery times vary by destination and are displayed at checkout.

If your NFC digital card doesn’t arrive within the estimated delivery time, contact our support team with your order number. We’ll investigate and provide a replacement if necessary.

Shipping costs for NFC digital cards depend on your location and chosen shipping method. Free standard shipping may be available for orders over a certain amount, as indicated at checkout.

Some NFC digital card plans include a one-time purchase, while premium features like advanced analytics or multiple profiles may require a subscription. Check our pricing page for details.

Subscriptions for NFC digital card premium features are billed monthly or annually, based on your plan. You can manage your billing preferences in your account settings.

Taxes for NFC digital cards vary by location and are calculated at checkout. The final price, including any applicable taxes, will be displayed before you confirm your purchase.

Yes, you can cancel your NFC digital card subscription at any time through your account settings. Your premium features will remain active until the end of the billing cycle.

Invoices for NFC digital card purchases and subscriptions are emailed to you after payment. You can also download them from the "Billing" section of your account.